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  • Top 5
  • General FAQs
  • Delivery FAQs
  • Returns FAQ

Can I collect my order?
Can I place my order over the phone?
How much is delivery and how long does it take?
I can't find my model number?
Where is my order?

Can I place my order over the phone?
I can't find my model number?
Do you have any discount codes available?
Do you stock a metal filter my size?
Do you supply cooker hoods?
Has my order gone through?
How do I fit my carbon filter?
Is this product sold singly?
The spare part I require is not listed?
What filters do I require?
Why is the frame of my metal filter blue?

Can I collect my order?
How much is delivery and how long does it take?
Where is my order?
Do you deliver to my country?
What happens if I am not available to take delivery?

How do I return my order?
I have opened the cellophane wrapper. Can I still return my order?



Wanting to return an item?

If you are wishing to return an item then please do not use the following contact form and use our dedicated fully tracked returns system here: https://www.cookerhoodfilters.co.uk/returns/guest/new/

If you still need to contact us....

Please use the following contact form to ask us questions about our products, our trade prices and general queries.

Contact Details

Unit 12, Kimberley Business Park, Rugeley, Staffordshire, WS15 1RE

01543 624 663

support@cookerhoodfilters.co.uk